Receptionist
Books, reschedules, and cancels appointments. Reads your real schedule. Confirms in chat. Salons, clinics, studios, gyms, tutors, anywhere customers pick a time.
Replai, AI chatbot platform for any business. Booking, lead capture, sales, and support across Web, WhatsApp, Instagram, Telegram, Messenger, and a shareable link.
// replai · in motion · 01 / 05
Pick what your chatbot does.
Four modes: book appointments, capture leads, take orders, answer questions. Pick one. Stack them. Replai keeps it one chatbot, one inbox, one source of truth.
Receptionist
Lead Qualifier
Sales Assistant
Support FAQ
// the cost of waiting
Every message you don't answer is a customer who didn't wait.
Right now, someone is messaging a business like yours, after hours, in another language, on a channel nobody's watching. If no one replies in a few minutes, they message the next place. These are the customers you never even saw you lost. Replai answers every one of them.
The 11pm message
Sent after you closed. You see it at 9am, by then they've booked somewhere else.
Replai replies the second it lands.The silent wait
“Is anyone there?” You were with a customer. Nobody answered, so they left.
Answers in seconds, every time.The other channel
They messaged your Instagram. You only ever check WhatsApp. It sat there for days.
One inbox. Every channel at once.The language gap
They wrote in English. By the time you replied, in Arabic, they'd already moved on.
Replies in their language, instantly.
You can't catch every message yourself. That's the whole point. Replai already did.
Stop losing them// four modes · one chatbot
Pick what your chatbot does. Pick again later when your business changes.
Run one mode and Replai stays focused. Stack two, three, all four, and one chatbot handles everything in the same conversation. Same backend, same dashboard, no juggling tools.
Lead Qualifier
Captures intent, budget, timeline, urgency. Drops the warm ones onto a Kanban. Agencies, contractors, real estate, photographers, any business that quotes before it sells.
Sales Assistant
Recommends from your catalogue. Takes orders with delivery and payment details. Boutiques, food brands, e-commerce, any business that closes the sale in chat.
Support FAQ
Answers from what you told it about your business: hours, location, pricing, what's in stock. Hotels, retail, established brands, any business answering the same question ten times a day.
// six channels · one chatbot
Same chatbot. Every door your customers already use.
Web and Telegram are zero-Meta, so you can be live without anyone's approval. WhatsApp, Instagram, and Messenger connect when you're ready. The shareable URL works the second you finish setup.
- Live in 10 min
Web Widget
Paste a snippet on your site. A floating bubble customers tap to chat.
- Live in 10 min
Shareable URL
Send a link. Customers chat instantly. Drop it in your Instagram bio or print it on a sign.
- Meta-approved
WhatsApp
Connect your business number through Meta's Embedded Signup. The chat happens in WhatsApp, same as customers expect.
- Live in 10 min
Telegram
Paste a bot token from @BotFather. Customers chat with your bot in the Telegram app. Zero Meta paperwork.
- Coming soon
Instagram
Reply to DMs automatically. Where the customer was already scrolling, the chatbot is already there.
- Coming soon
Facebook Messenger
Answer questions on your Facebook Page. Same chatbot, same dashboard.
// any business
Seventeen industry presets. We pre-fill the voice; you fill in the details.
Pick your business type during signup and Replai seeds the persona (tone, default services, common questions) for your category. No blank prompt to figure out.
Salons & barbershops
“Can I get a haircut at 4?” → Replai checks the chair, confirms, sends the reminder.
Restaurants & cafés
“Are you open for breakfast on Friday?” → Replai answers from your hours, takes the reservation if you want.
Real estate
“Looking for a 2BR in Abdoun, max 800 JOD.” → Captures the brief, drops a lead card on your Kanban.
Boutiques & retail
“Do you have this in size M?” → Checks stock, takes the order, captures delivery details.
Hotels & hospitality
“What time is check-in?” → Answers from your business info, in the customer's language.
Gyms & studios
“Book me into Saturday's 6pm class.” → Picks the slot, locks it, sends a reminder.
Photographers
“Do you shoot weddings?” → Captures date + venue + budget, drops to your leads pipeline.
Anything else
Tutoring, cleaning, repair, vet, auto, events, consulting. Seventeen presets in total, plus a custom voice if none fit.
// what's inside
Everything one chatbot should already know how to do.
Replai isn't a script that handles one kind of message. It's a chatbot that books, qualifies, sells, answers, follows up, and tells you when something matters. Everything you'd otherwise spread across three tools and a part-time hire.
Hello
Bilingual out of the box
Arabic, English, French, Russian, Turkish, anything the customer writes in. One language per reply, never mixed. No prompt engineering on your end.
Understands voice notes
Customers send voice messages on WhatsApp or Telegram. Replai transcribes them and acts on them. The way chat actually gets used in the region.
Sends real photos
Upload your menu, your space, your work. Replai picks the right photo when the customer asks to see it.
“What time do you close?”
Today till 11pm. ✓
Handles your FAQs
Hours, location, prices, what's in stock, return policy. The questions you answer ten times a day. Replai answers them from what you told it, so you don't have to.
THU
14
SAT
16
Cancels & reschedules
Customers change plans through chat. Replai finds their booking by phone, confirms, updates the calendar.
Fills your waitlist
When you're fully booked, customers join a waitlist. A freed slot is offered to the next person in line, one at a time, so two never claim the same spot.
new
warm
won
Captures leads on its own
Asks for intent, budget, timeline. Drops the warm ones on a Kanban pipeline so you follow up at the right moment.
2× Saffron honey
order #142 · CliQ
Takes orders from chat
Recommends from your catalogue, captures delivery and payment details, writes each order as a row you can ship from.
→
Reminds and follows up
Sends a reminder before the appointment and a friendly review request after the visit. Both run on their own once you switch them on.
Bulk chat campaigns
Win back lapsed customers. Reward your regulars. Announce a new service or product. At scale, the right way.
Pings you when it matters
New booking, hot lead, big order, an angry message. Get the alert. Silence the rest.
Insights you'll actually use
Busiest hours, top services, no-show rate, repeat-customer percentage. The numbers that move revenue.
You stay in control
Tap to pause the AI. Reply manually. Hand it back. Audit log of every action. Block any number. The chatbot answers when you want it to, and you decide where the line sits.
LI
Remembers your customers
Every customer's visits, spend, last seen, and no-shows in one place, with private notes only you can see.
Respects quiet hours
Set the hours it goes quiet, or have it send a gentle auto-reply. The messages are waiting for you in the morning.
24 / 7
Works 24 / 7
Friday night, holidays, between appointments. Replai answers when you can't, which is most of the time.
// how it works
Three moving parts. None of them are you.
Customer messages on any channel. Replai handles. You watch it land. Setup is the Configure wizard. Pick modes, drop in services or catalogue, hand over your hours. After that you're hands-off unless you want to be.
01
Booking for tomorrow 4pm?
Done. See you 🌟
Customer messages you
On your website widget, a shareable link, WhatsApp, Instagram, Telegram, or Messenger. They use the channel they already use. No app to download.
02
REPLAI · AT WORK
Understands the message
Books a haircut
Pings the owner
Replai handles the conversation
Reads the message, picks the right job (book, qualify, sell, answer), and acts. Honest as an AI, never pretending to be human.
03
replai.
TodayTODAY · AT A GLANCE
14 conversations
5 bookings · 3 leads · 4 orders · 2 answered
LLayla· Haircut · booking
17:30TTareq· Wedding · lead
1.2kSSara· Olive oil · order
93You see it on the dashboard
Bookings, leads pipeline, orders, conversations, all in one place. Owner notifications keep you in the loop without keeping you on the phone.
// your dashboard
Every conversation, booking, and order. One dashboard you own.
This is the part you'll actually live in. Replai writes every chat, booking, lead, and order into a clean dashboard the moment it happens. Open it on your phone between customers and see exactly what your chatbot did today.
Pick a mode to see its pages
app.replai.start23.io
Your day at a glance: who's next, today's revenue, this week's bookings, the last seven days, all live.
// pricing
Plans designed around what your chatbot does, not how many messages it sends.
Pay monthly in JOD. Pick the modes you use. Web and Telegram included on every plan, no Meta paperwork to get started.
Detailed tiers land in the next release.
· pricing · every plan
- Web Widget + Shareable URL
- Bilingual out of the box
- You stay in control
- Works 24 / 7
- Insights you'll actually use
Stop missing customers.
Most businesses lose a third of their inbound chats because nobody answers fast enough. Replai never misses one. Across six channels, in any language, 24/7. Sign up and you're live in ten minutes.